All fees and prices are in UAE Dirhams (AED).
SPHUB.STORE currently offers COD (“Cash on Delivery”) and Visa/Mastercard payments. However, Cash On Delivery option is only applicable only within United Arab Emirates.
SPHUB.STORE does not store any debit or credit card details of our customers in our site. All our payments are handled by trusted 3rd party payment solution viz. CC Avenue.
SPHUB.STORE will not trade with or provide any services to OFAC and sanctioned countries.
In order to protect the website visitors to the best of our knowledge, SPHUB.STORE implements several security policies and certificates.
These layers of protection could be by-passed if the user's computer is/was infected with a virus or malicious software.
SPHUB.STORE or its associated partners and employees cannot be held responsible in such a scenario or circumstance.
SPHUB.STORE reserves the right to refuse a delivery or honor an order from a Customer who has not paid part or the totality of a previous order or with whom a litigious dispute is in progress.
SPHUB.STORE also reserves the right to take any necessary steps including legal action in case of outstanding or non-payment of fees by the customer.
The order form filled out online by the CUSTOMER cannot be considered as an invoice. Regardless of the purchase or payment methods, the CUSTOMER receives an invoice inside his/her parcel when it is delivered. A digital/hard copy of each invoice is registered in SPHUB.STORE'S database.
If you have any queries or issues regarding security at SPHUB.STORE, please get in touch with us at cs[at]sphub.store.
If any dispute, claim, controversy or difference (including in relation to any tortious or statutory claim) ("Dispute") arises out of or in connection with or in relation to this User Agreement, including (without limitation) any question regarding the formation, existence, scope, performance, interpretation, validity or termination of this User Agreement or this clause, or any question regarding the legal relationships established by this User Agreement or the consequences of its nullity, then the parties shall first attempt amicably to settle the Dispute through good-faith negotiations over a period of thirty (30) calendar days commencing on the date that a party first sends to the other party a written notice of the Dispute.
In the event that a Dispute has not been settled amicably by the relevant parties by the end of such thirty (30) calendar day-period, the parties hereby agree that the Dispute shall be referred to and finally resolved by binding arbitration as set out below, under the Arbitration Rules of the Dubai International Arbitration Center (DIAC), which rules ("Rules") are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The parties to the arbitration shall seek to agree on a sole arbitrator to be nominated to the DIAC court for appointment. If the parties to the arbitration fail to nominate a sole arbitrator within 30 days from the date of the service of the request upon the respondent (or such greater or lesser period as may be fixed by the DIAC Court), the sole arbitrator shall be appointed by the DIAC Court. The seat or legal place of the arbitration shall be Dubai International Arbitration Centre in Dubai, UAE.
The arbitration proceedings shall be conducted in the English language and the award shall be in English. The foregoing provisions of this clause are without prejudice to the right of SPHUB.STORE to seek interim relief at any time from any court of competent jurisdiction (whether or not an arbitrator has been appointed) and SPHUB.STORE shall not be deemed to have breached this arbitration agreement or infringed the powers of the arbitrator for having done so.
IN ALL CIRCUMSTANCES SPHUB.STORE MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. SPHUB SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. SPHUB.STORE SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT SPHUB.STORE HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
If you are dissatisfied with the Site or any content or materials on it, your sole exclusive remedy is to discontinue your use of it. Further, you agree that any unauthorized use of the Site and its services as a result of your negligent act or omission would result in irreparable injury to SPHUB.STORE and SPHUB.STORE shall treat any such unauthorized use as subject to the Terms and Conditions of this User Agreement.
Products deemed to be super-savers or highly discounted by the company might be limited by quantity per order and company reserve the right to alter ordered quantity for such products and or cancel the order with or without consent of the customer.
SPHUB.STORE reserves the right to cancel any unpaid order under any circumstances without any owed liability towards customer or otherwise, in-case of paid order SPHUB.STORE still reserves this right as long as paid amount is returned in full.
This User Agreement is governed by, and construed in accordance with, UAE law. This clause will survive any expiry or cancellation of this User Agreement for any reason.